Delivery and Shipping Rates
We send regular packages with GLS. To make it as flexible as possible for you, you can choose from several different shipping methods:
Delivery to GLS parcel shop from EUR 15,-
Delivery to private address from EUR 20,-
If you choose delivery to a parcel shop/pick-up point, the package will be delivered directly there, and you must bring valid ID to pick up your package. You will be notified via SMS/email when the package is ready for collection. NOTE! If there is no room for more packages at the chosen parcel shop/pick-up point, the package will be delivered to the nearest available parcel shop/pick-up point. This is especially relevant during Black Friday and Christmas.
Private packages and packages to business addresses:
Delivery of private and business packages with GLS on weekdays between 8:00 AM - 4:00 PM. You will receive an SMS/email with information on when the package is expected to be delivered. If no one is present to receive the package, you can redirect/give permission to leave the package via the email from GLS. You cannot write this in the comments field when placing your order. Otherwise, the package will be delivered to a parcel shop/pick-up point where it can be collected within 10 weekdays.
Failed Delivery
If you are not home on the agreed delivery day, Danske Fragtmænd will return the shipment to their central warehouse, and you will incur a shipping fee for redeivery.
We gladly send your package abroad. The shipping cost varies from country to country and will be displayed on the website after you have placed items in your cart, proceed to checkout, and at "delivery method".
Our free shipping offer does NOT apply to orders sent abroad. We do not ship furniture or other items that require freight delivery abroad.
All international shipments are sent with GLS and are delivered by their respective partners in each country. Packages to Greenland and the Faroe Islands are sent by ship unless otherwise agreed.
VAT
If you reside outside the EU, our webshop system does not automatically deduct Danish VAT. The amount will be refunded manually to the card you used at purchase. This will be done no later than a few weekdays after your package is shipped. If extra customs, VAT, or local taxes are charged in the recipient country, you are responsible for settling this. Lirum Larum Leg is not involved with this process.
If you have any questions regarding the above, please contact us at kundeservice@lirumlarumleg.dk - we will be happy to assist you.
You cannot cancel by simply refusing to receive the item without also giving us clear notice of this. For returns, a return shipping fee applies, which is currently DKK 75,- for parcel shop/business packages and DKK 75,- for delivery to private. The return shipping fee is charged regardless of package size or number of items. The remaining amount of the order is refunded to the card used for payment upon purchase. If a package is returned, not due to Lirum Larum Leg's own circumstances, for example, if you did not pick up the package in the parcel shop, and you still want the item delivered, Lirum Larum Leg is entitled to charge you for the cost of reshipping.
Delivery Time
At Lirum Larum Leg, we strive for fast delivery and ship stock items within 1-3 weekdays. All orders placed before 12:00 noon on weekdays are usually shipped the same day. Orders placed after 12:00 noon are sent the next weekday.
If you need the items by a specific date, please write it in "comments", and we will do everything we can to get them to you by the desired date. We stock all the items you find on our website except for certain furniture, which are sent directly from our supplier, possibly extending delivery time. This is indicated in the product description of the selected product. It may occur that certain items are out of stock due to inventory errors, and extra delivery time is needed. In that case, we will contact you.
Delivery to non-bridge connected islands like Anholt, Bornholm, and Læsø: 2-3 weekdays